Unfortunately, it's not possible to make changes or cancel your order before delivery due to technical limitations. If you wish to switch to a different item or decide not to keep your order, please return the unwanted item within 60 days from the order date (as per our return policy) and place a new order if desired. If you need additional help, please reach out to our Customer Service team.

Please note that if the order didn't go through, you haven't been charged. The charge you're seeing is likely a temporary hold on funds in your account that occurs when you make an online transaction. The hold will automatically be released by your bank in accordance with their policy, typically within 2-3 days. If it hasn't been released after a few days, please reach out to your bank to inquire. Unfortunately, as we did not charge you, we cannot issue a refund or release the hold on the funds. This can only be done by your bank.

Our jewelry products are made of 316L surgical grade stainless steel and some have a gold finish option. The 14K gold-plated products are coated with rhodium, while the 18K gold-plated products are coated with real 18K yellow gold.Our electroplating process is of high quality, ensuring the finish won't easily rub away.

Our graphical products feature a shatterproof dome made of a liquid glass-like material, not paper or stickers.

As for allergies, 316L stainless steel has low nickel content and is minimally reactive, while the 14K or 18K gold finish is also safe for customers sensitive to nickel.

2-year Product Protection starts
from date of initial purchase.

Protection plan includes:
- Damaged pendant and/or chain
- Stone replacement or fixes
- Tarnished jewelry
- Mechanical defects (watches only)
- Includes one replacement/repair per item

Protection plan excludes:
- Lost or stolen items
- Batteries
- Normal wear and tear

Additional terms:
2-year Product Protection includes one replacement/repair per item. If your product has any covered defects during the term, please contact our customer support at info@glamdini.com and we will gladly repair or replace the item (at our option). The damaged or defective item will need to be returned at the customer's or owner's expense before a replacement item is shipped or a repair is made. If the covered item is no longer available, we will replace the item with a similar item of equal or greater value. Lost or stolen items are not covered by the product protection plan.Please note that store coupon codes or other offers may not be applied to purchases of product protection plans unless otherwise noted.Product protection plans are nonrefundable after 60 days from the original date of purchase of the protected product.